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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

PLEASE READ THIS PRIVACY POLICY AND THE TAPSOFT TERMS OF SERVICE PRIOR TO USING, ACCESSING OR DOWNLOADING ANY TAPSOFT WEBSITE, APPLICATION OR SOFTWARE.

TapSoft Company Limited develops and publishes social games for the web and mobile devices. "TapSoft," or "we" or "our" or "us" refers to TapSoft Company Limited, and any of its affiliates, subsidiaries, and/or its parent company (collectively, "TapSoft").

This Privacy Policy applies to each TapSoft website, TapSoft application, and TapSoft software that links to this Privacy Policy (collectively, the "Service"). This includes, for example, websites or platforms we maintain, applications we have created that may be available through social networking or other mobile platforms, and software or games that we allow you to download.

If you visit one of TapSoft's websites, for instance by playing one of our games, and you entrust us with information on you or we collect information on you in the process, TapSoft Company Limited is the controller for that information.

This Privacy Policy explains the information we collect, and how we collect, use and, in certain circumstances, share your information in connection with the Service we provide you. Please read this Privacy Policy carefully before using the Service, and if you have any questions, feel free to contact us at any time.

2Information We Collect and How We Use It

We automatically collect some information when you access the Service and collect other information when you voluntarily submit it to us (including where you choose to share information with us through third party partners, such as Facebook). If you elect not to provide certain information, you may be precluded from participating in some of the Services.

Information You Provide

There is no cost to access the Services. However, we may collect information from you when you access the Service including, for example:

  • •Registration information (identifiers such as your name, email or postal address, telephone number, device ID, user name and password);
  • •Gameplay scores and leaderboard information - In games that feature competitive leaderboards, we collect and display your gameplay scores and username on public leaderboards. This allows you to compare your performance with other players and enhances the gaming experience;
  • •Contact information, if you contact us with an inquiry, provide feedback, or sign up for updates from us (email or postal address, telephone number);
  • •Purchase transaction information and other commercial information if you make a purchase (we use a third party service provider for these transactions so while we receive information about the transaction we do not receive your billing or payment information);
  • •Demographic information, such as your gender and age;
  • •Social network website user information if you access the Service through a social network;
  • •Information you provide in response to contests, surveys or other marketing outreach;
  • •Information that you may post on the Services through in-game play, comments, reviews or other posts.

Automatically Collected Information

We may automatically collect information from you when you access the Services. This information is collected by TapSoft, third party service providers such as Facebook or by placing certain data files on your computer or mobile device. These data files may be cookies, other local storage technologies, or other technologies (collectively, "Cookies").

TapSoft collects information about your use of the Service, including, without limitation, internet or other electronic network activity information about your access of the TapSoft website or playing TapSoft Games via the TapSoft Apps and/or your interaction with TapSoft via other third party websites or applications, such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, payment events, and related date and time information ("Activity Information").

When you download or access TapSoft offerings via a mobile device, we and our service providers may receive information about your geolocation (based on your IP address) and your mobile device, including various identifiers associated with your device, hardware type, the version of your operating system and your in-game activity.

3Use of Information

We may use the information we collect for our general commercial or business purposes such as to improve and grow our business and to offer you our own, our affiliates' or third-party products or services that we think you may find of interest. The purposes for which we collect, store, use and disclose information in particular include:

  • Providing you with the Service, including allowing you to register and correctly identifying you, as well as providing you with the core game experience, pursuant to our Terms of Service;
  • At your request, responding to inquiries, resolving service problems, handling complaints, correcting errors in the Service and communicating with you about the Service;
  • With your consent, share your information with third-party marketplaces and service providers in order to provide you with targeted advertising and checking whether our advertising is effective;
  • Based on our legitimate business interest, providing you with, or communicating with you about, TapSoft-specific advertising, products, events, and promotional information in connection with the Service;
  • Based on our legitimate interest, detecting and preventing fraud or misuse of the Service;
  • Based on our legitimate interest, for business research and development of new products or services;
  • In order to comply with our legal obligations, establish and defend any legal claims.

4Retention of Your Information

We may retain copies of your information for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws or delete it earlier (either in whole or in part) if we determine, in our sole discretion, that the same constitutes a violation of TapSoft's Terms of Service, this Privacy Policy, or for any or no reason. For more detailed information on how long we retain your information, please contact us as instructed in "Additional Questions – Contact Us" section below.

5Access to Your Personal Information and Your Rights and Choices

Data Protection Rights

In accordance with applicable law, you may be entitled to request restriction of processing of your information, and to request access to, correction, erasure, and portability of your information. If we collect or process information based on your consent, you have the right to withdraw your consent at all times. If you are aware of changes or inaccuracies in your information, you should inform us of such changes using the details in the "Additional Questions – Contact Us" section below, so that your information may be updated or corrected.

We will not discriminate against you for exercising your rights and choices except where permitted by law. For example, some of the functionality and features on the Service may change or no longer be available to you if you have requested that we delete your information.

You can terminate your account at any time which will remove your profile and other personal information from view. We will use reasonable efforts promptly to amend or delete your records as requested. TapSoft, however, may (but is not obligated to) keep information about you following termination of your account. Your information will generally be permanently deleted or anonymized one month after your request to terminate the account.

Direct Marketing

We will obtain your prior consent before sending you marketing communications where required by law. You can choose not to receive emails from us by "unsubscribing" using the instructions in any email you receive from us. This will not stop us from sending emails about your account or your transactions with us.

You may also opt-out of receiving marketing materials from us by updating your privacy settings via the privacy section in the game you are playing or by contacting us via email at hello@tapsoft.net.

6Sharing Your Information

We may reveal or share the categories of information listed above to unaffiliated third parties:

With Service Providers

Who perform functions on our behalf (analyzing data, providing marketing assistance, providing customer service, processing orders, etc.);

For Legal Reasons

If the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others;

Business Transfers

If the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets);

With Your Consent

If you request or authorize it, or if the information is provided to help complete a transaction for you.

Your personal information may be processed by staff operating inside or outside the United States of America, by persons who work for us or for one of our suppliers or related companies. Such staff and suppliers may be engaged in, among other things, the fulfilment of your order and the processing of your payment.

We will put in place contractual protections to keep your information secure as required by applicable data protection laws.

7International Transfers

The information that we collect from you may be transferred to and stored in various locations worldwide. These countries of destination may not have the same comprehensive data protection laws than the country of your residence. In these instances, we implement measures, as required by applicable law, such as standard contractual clauses or data processing agreements, to ensure that any transferred personal information remains protected and secure.

8Children's Privacy

The Services are designed and intended for users who are 18 and older only. Children and teens are not permitted to use the services and TapSoft does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for use of the Service. If you are under 18, please do not attempt to register for, or otherwise use, the Service or send any information about yourself to TapSoft, including your name, address, telephone number, or email address.

In the event that TapSoft learns that TapSoft has inadvertently collected personal information from a child under age 18, TapSoft will delete that information as quickly as possible. If you are a parent or guardian who has discovered that your child has submitted his or her personal information to TapSoft, TapSoft will make commercially reasonable efforts to delete the information from its database, at your request.

9Security

TapSoft uses reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration.

Please do not share your log-in information with others.

Email and instant messaging are not recognized as secure communications, so we request that you not send private information to us by email or instant messaging services. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Services; any transmission is at your own risk. TapSoft cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Additional Questions – Contact Us

Feel free to contact us at any time if you have further questions about TapSoft or this Privacy Policy. You may also use the Contact Us feature within each game.

Our Data Protection Officer can be contacted at:

hello@tapsoft.net